DPDP Compliance
At RH Jewellers India, we are committed to respecting your rights under the Digital Personal Data Protection Act, 2023 (DPDP). This page explains how we comply with India’s data protection law and how you can exercise your rights as a data principal.
Scope and Applicability
The DPDP applies to the processing of digital personal data within India. While RH Jewellers India does not maintain a user registration system or store personal data in a database, we may collect limited, non-identifiable information automatically through website analytics and cookies to improve user experience. This page outlines how such data is handled in compliance with the DPDP.
Your Rights Under DPDP
As a data principal, you have the following rights under the DPDP:
- Right to access your digital personal data processed by us
- Right to correction of inaccurate or incomplete data
- Right to erasure of your data, where applicable
- Right to grievance redressal if you believe your rights have been violated
Note: Since we do not collect or store personal data through forms, registrations, or accounts, these rights primarily apply to any data collected via analytics or cookies that can be linked to you.
How We Comply
We comply with the DPDP by:
- Only collecting data necessary for website functionality and analytics
- Not storing personal data beyond what is required for statistical purposes
- Using anonymized or aggregated data wherever possible
- Providing clear notice through our Privacy Policy about data collection
Data We Process
The only data we process under the DPDP includes:
- Anonymous IP addresses (de-identified)
- Browser type and device information
- Pages visited and time spent on site
- Cookie identifiers (non-personally identifiable)
This data is not linked to names, email addresses, phone numbers, or other identifiers.
Legal Basis for Processing
Our processing of data is based on legitimate interest under Section 7 of the DPDP, specifically to ensure website functionality, improve user experience, and analyze traffic patterns. No consent is required for this type of anonymized, non-sensitive processing.
How to Exercise Your Rights
If you believe you have personal data processed by us and wish to exercise your rights under the DPDP, please contact us at:
Email: [email protected]
Include in your message:
- Your full name
- Any associated identifier (e.g., email used during a transaction)
- The specific right you wish to exercise
We will respond to all valid requests within 30 days.
Response Timeframes
Under the DPDP, we are required to respond to data principal requests within 30 days. In exceptional cases, we may extend this by an additional 15 days and will notify you of the delay with reasons.
No Discrimination Policy
We do not and will not discriminate against you for exercising your rights under the DPDP. You may request access, correction, or deletion without fear of reduced service, price changes, or denial of access to our website.
Updates and Changes
We may update this DPDP Compliance page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date.
Contact Information
For any questions, requests, or complaints regarding your data rights under the DPDP, please contact:
Name: Aryan Silverton
Email: [email protected]
Address: Spotless Stadium, 101-111 Forge's Street, Gardens oval, Hawthorn, VIC 3122, Australia
You may also lodge a complaint with the Digital Personal Data Protection Authority (DPDPA) if you are unsatisfied with our response.